The One Thing That Has to Happen to Claim Sales Success

Years ago, I was introduced to a concept that I found really helpful in the management and motivation of my sales team, and then as my responsibilities grew, I found it was beneficial to the entire company. It was called “Good News Friday.”

Bigger, Better, Faster, Higher, Smarter

Society thrives on one-upmanship. In everything we do, whether we realize it or not, we set a bar. And as we set the bar, more often than not, we try and improve upon whatever it is we are doing.

Which Side Are You On?

As I sat outside enjoying my morning coffee and reading the news, the calm and normalcy of my day was interrupted by several people walking in my direction. They were easy enough to notice, as they were wearing hats showing who they supported, and they had big buttons pinned to their jacket making it very clear whose side they were on. And if that wasn’t enough, they marched down the street shouting at all those who they believed were against them.

It’s Time for Some Main Street Magic

As the weather continues to improve each week and spring is in full bloom, it is the perfect time to visit and support our local Main Street, experiencing the magic that a beautiful walk down the center of town can provide.

Finding Consistency in a World of Inconsistency

“I pray to be like the ocean, with soft currents, maybe waves at times. More and more, I want the consistency rather than the highs and lows,” — Drew Barrymore.

Celebrating the Construction Zones of Life

We all know that feeling of entering a construction zone while we are driving, don’t we? Whether it is a major highway or just a single-lane road that gets shut down, we are either forced to find a detour or accept the delay and ride out the traffic until we get past the construction that is currently underway.

The Whispers of Success

This past week I was reminded of something as I once again experienced the intimacy, joy and power found in a whisper.

The 60 to 60 Success Plan

A few years ago, I had the opportunity to be a passenger in my friend’s Porsche 911 as he demonstrated how fast going from zero to 60 MPH in less than 3 seconds feels. And I will share with you that it was quite exhilarating.

Famous Last Words are Not Only for the Famous

If someone were asked to recall the last thing that you had ever said to them, what would you hope those words would be?

When we Find the Zone, we Find Success

“Play ball!” As Major League Baseball celebrates another opening day this week, there will be 15 ceremonial first pitches, and 15 official first pitches.

You are Tremendously Amazing

One of the things that I have learned many years ago is that we should never assume, that at any given moment, the person we are speaking with or communicating with does not need a word of encouragement or appreciation…

The Greatest Hits, Best of Moments and the Bloopers of Life

What do we tend to enjoy more, remembering our greatest hits, our “best of” moments, or our bloopers? It seems like most of the people I asked preferred to reflect on their greatest hits and most significant accomplishments.

Building Client Relationships

When it comes to building long-term relationships with clients, it’s very similar to building long-term friendships. In school, children are encouraged to make new friends by talking with others, inviting them to play, and being “nice” to them.

Hope, Habits, and Happiness

There is a popular statement among business professionals, owners, and salespeople, and it is based on the book by Rick Page titled “Hope is Not a Strategy.” In this context, hoping to grow our business or hoping that we will make a sale without a solid strategic and tactical plan is true.

The Right Question Requires the Right Response

A nagging and recurring elbow injury had finally forced my hand to seek medical attention. After meeting with an orthopedic surgeon, the diagnosis was more than tennis elbow or bursitis, it was a situation that would require surgery to fix. With surgery come the pre-operative exams such as blood work, chest X-ray, and EKG. Additionally,…

Merging onto the Highway of Grace

A friend of mine had recently posted his frustrations about someone not thanking him for allowing them to merge into the traffic ahead of him. No wave, no thank you, they just moved on and into the flow of traffic. Have you been there? Have you found yourself more agitated these days, letting some of…

Accountability by any Other Name is Still Accountability

“There I was, alone in the kitchen, 30 days into the New Year and my personal goal of shedding 25 pounds by the summer. Working from home has been a gift and a struggle. Like most, the ease of slipping into comfortable routines and working on my own schedule is a gift, especially managing work…

The Power of Accountability

Accountability is one of those words that gets a lot of attention, however it also receives a fair amount of avoidance. I mean it’s great when we can hold others accountable for doing what they say they will do and then actually getting it done; but when it’s time for others to hold us accountable,…

Hope and Encouragement, Love and Forgiveness

Recently I was asked about some of the best advice I have received over my career. As I considered my response, I thought about some of the great business minds and strategists who provided guidance. I paused for a moment before answering the question. I wanted to make sure that my answer would reflect how…

Nobody’s Perfect

You may have had the perfect meal recently, accompanied by a perfect bottle of wine. Maybe you had a perfect tee shot, driving it dead center in the middle of the fairway. Or maybe you had the perfect start of your day with time spent reading, exercising, and a healthy breakfast. But have you ever…

The Grand Illusion in the Land of Confusion

Music just seems to have a way of connecting us with feelings of inspiration, motivation, adventure, romance, sorrow, and love. We can remember where we were the first time we heard those songs and the people or person that we were with, and how we experienced the music. I’m dating myself here as I share…

Let the Story, our Story, Unfold

Do you remember that old saying, “Never judge a book by its cover?” Well, if you are like me, and if you don’t mind admitting just how many times that you made the big mistake of rushing to judgment too soon, we can probably agree that we may have made some poor decisions along the…

2020 Might Have Won, and 2021 has Just Begun

A friend of mine is an expert in emotional relevance. His name is Alon Zaibert and he writes a terrific blog. In a blog that he wrote just before Christmas, Alon visits the topic of identifying and embracing the struggles we all face. “It is clear we want to believe those who are sharing with…

This is the Year of Unbreakable Resolutions

With the new year come New Year’s resolutions. Making resolutions and sharing them with others can be motivating and fun. I mean who among us doesn’t want to make some kind of change or improvement in our faith, family time, connection with friends, our fitness or our finances? Others of us prefer not to get…

Waking up Each Day Knowing we are Making a Difference

The inspiration for this week’s column comes from a movie I had watched over the weekend, “The Man Who Invented Christmas.” It is the story of Charles Dickens and how he came to write his book, “A Christmas Carol.” If you are looking for a great movie to watch, I highly recommend it. The book…